உங்களை ஆய்வு செய்ய வரும் அதிகாரிகளுக்கான ஆய்வுக் கேள்விகள் தயார் செய்து இலாக்கா அனுப்பியுள்ளது. நீங்களும் அதற்கு ஏற்ப உங்களைத் தயார் நிலையில் வைத்திருக்க இதனைப் படிக்கவும்.
Department of Posts
Inspection Division
Supplementary Inspection Questionnaire on iMO
1. If
the Post Office is Internet enabled. Whether iMO service is activated, If, not
the reason thereof?
2.
How
many iMOs have been booked in Post Office?
3.
Number
of iMOs booked and paid be checked from vouchers/slips.
4. Whether
KYC norms are adhered for iMO payment and proper procedure is followed at the
time of booking/process of payment?
5.
Whether
location of iMO is provided suitably for public convenience?
6. Whether
publicity material relating to iMO service is visible in Post Office premises?
7. Whether
regular training is conducted to operator/supervisor for smooth functioning of
iMO software?
8. Whether
any marketing activity to popularize iMO service among the public has been
conducted by P.O?
9. Whether
money order above Rs. 5000/- to be sent by the member of public has been booked
under iMO?
10. Whether
tariff of the iMO has been displayed prominently in the public hall for
information of public?
Supplementary Inspection Questionnaire on
International Money Transfer Service (IMTS)
Operative Guidelines
Compliance
1. Are
proper signage about availability of IMTS Service is available at the location?
2. Whether
proper forms and stationery are used for paying IMTS transactions and are
easily available?
3.
Date
of last IMTS Transaction done (Separately for WU IMTS and MG IMTS)
4. Whether
the cash balance of the Post Office is able to meet the requirements of IMTS
transactions‘payments? Are transactions paid immediately or is there any
waiting time for want of cash?
5. Is
the staff aware of the Operational Guidelines, ie, permissible reasons for
receiving remittance, limit of individual transaction amount, limit of paying
the amount in cash, number of transactions permissible in a year, etc?
6.
Is
the staff trained in operating the IMTS software?
7. Is
the system functioning properly? If not, since when not functioning and reasons
for not making it active.
8. Whether
the TRM forms are got filled in completely from the customer? Random check of
TRM forms used for paying transactions should be done. The TRM Form should
invariably have the Receiver’s name and address
Sender’s Name
and Address /
Country, Unique Transfer
No (MTCN /
Reference No), reason for remittance, relation with
sender and amount expected fields filled up by the customer.
9. Whether
the correct format of the receipt is generated after the completion of the
transaction and is attached to the documents related to the transaction
records?
10. If
the location is a Project Arrow Office, are the details of IMTS transactions
entered in the Meghdoot Software at the end of the day? If not, why?
1. Whether
all necessary up-to-date operational guidelines / Circulars on AML / KYC / CFT
have been circulated to all the field units?
2. Is
regular training / refresher courses being conducted by Circle for staff for
the implementation of AML / KYC / CFT guidelines?
3. Are
regular checks for all field units being conducted to ensure the implementation
of AML / KYC / CFT guidelines?
4. Whether
the compiled CTR / STR for IMTS are being sent by the Circle to DDG (PCO) on
time? If not, reasons thereof.
5. Is
there a proper system put in place for proper maintenance and preservation of
transaction records? Is this data retrievable easily and quickly whenever
requested by competent authorities?
6. Whether
all documents / office records / memoranda pertaining to complex, unusual large
transactions and all unusual patterns of transactions and purpose thereof are
properly recorded and examined? Is a system put into place for preserving these
records for a period of 10 years?
7. Are
specific literature / pamphlets for educating the customer on the objectives of
KYC programme prepared by the Circle and used by the field units?
Supplementary Inspection Questionnaire on
Remotely Managed Franking Machines
1. How
many departmental RMFMs are currently in use in the office? Are the history
sheets being maintained for each machine separately? The details of the machine
be verified along with the record/history sheet of the expenditure incurred on
each with respect of consumable, repairs etc.
2. How
many private RMFMs are registered with the office? The details be checked and
see if they are on record.
3. Review
the revenue realized through the departmental franking machines during the last
3 years. Have adequate steps been taken for increase in revenue through the
machines?
4. Verify
error book for both private and Departmental machines maintained for cancelled
franked articles with reasons for cancellation since last inspection and error
extracts are submitted to Divisional Office.
5. Carry
out random check of credits for four dates (one in each quarter) w.r.t.
Register of RMFM and SO A/c and that the reading of the office RMFM is recorded
on the requisition given by the treasurer/postmaster.
6. Is
that bar code scanning being adopted during uploading/crediting in RMFM? If
not, the reasons be recorded.
7. Examine
the Register for the private RMFMs, see that the license is renewed in time and
are current, check RMFM, Record Register, Ledger.
8. Check
10 dispatches made by private RMFM holder w.r.t. daily docket during
inspection.
9. Whether
MBC/BPC are insisting for production of SOM (Statement of mailing) along with
article posted?
10. Are
the prescribed checks being carried out by SPM/PM for correct postage as well
as entries in the RMFM Register and that entry in RMFM register and ledger
tally?
11. Check
the register of EFMS with their validly date. See how many EFMS have been
cancelled?
12. Check
how many departmental EFMS are in existence and their usage w.r.t. their
history sheet records?
13.
Verify
the register of cancellation for RMFM.
14.
Check
the amount of notional credit for departmental RMFM.
15.
Verify
how many RMFMs are used on click charge basis.
