Saturday, January 24, 2015

INTERVIEW WITH THE PMG, CCR ON TAMBARAM DIVL. ISSUES

தாம்பரம் கோட்ட, மற்றும் அம்பத்தூர் கிளைப் பிரச்சினைகள் குறித்து PMG, CCR  அவர்களுடன்  கடந்த 09.01.2015 அன்று ஒரு சிறப்பு நேர்காணல் நடைபெற்றது. 

நேர்காணலில் அஞ்சல் மூன்றின் மாநிலச் செயலர் தோழர். J . ராமமூர்த்தி, அஞ்சல் மூன்றின் மாநில நிதிச் செயலர் தோழர். A . வீரமணி, அம்பத்தூர் அஞ்சல் மூன்றின் கிளைத்  தலைவர் தோழர் C . மோகன், கிளைச் செயலர் தோழர். S .அசோகன்  ஆகியோர் கலந்துகொண்டனர்.

கிட்டத்தட்ட 19 பிரச்சினைகள்  கடிதங்கள் வாயிலாக  அளிக்கப் பட்டு PMG, CCR  அவர்களுடன் விவாதிக்கப் பட்டது. அனைத்து பிரச்சினைகள் மீதும்   PMG அவர்கள் விவாதித்து   உரிய நடவடிக்கைகள் எடுப்பதாக உறுதி அளித்தார். கிட்டத்தட்ட 1 1/2  மணி நேரம் ஒதுக்கி  கிளை நிர்வாகிகளின் பிரச்சினைகளைக் கேட்டு தீர்வுக்கு உறுதி அளித்த PMG, CCR  அவர்களுக்கு  அம்பத்தூர் கிளை மற்றும்  மாநிலச்சங்கத்தின் சார்பில் நம் நன்றியை தெரிவிக்கிறோம்.  

எடுக்கப்பட்ட பிரச்சினைகளின் கடிதங்கள் அனைத்தையும் பிரசுரிக்க இயலாததால்  முக்கியமான சில கடிதங்களை கீழே   அளிக்கிறோம்.
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Subject: Grant of TA/DA or conveyance allowance- in case of CBS squads in Chennai city region
                                                        …..
It is brought to our notice that the postal assistants deployed as CBS squads in the divisions are not being granted either Travelling allowance or road mileage allowance as entitled.  These officials have been ordered orally in most occasions to visit the offices by the divisional heads.  Even in some cases before completion of the work assigned in one particular office, these officials are being ordered to work in some other offices as deputations to manage the absentees such as postal assistants and sub postmasters and CBS work has been left unfinished. 

It is paradoxical to note that even for such deputations to longer stations as PA and SPM arrangements; neither the advance of TA/DA nor sanctions of TA is entertained.  This is highly irregular and irrational.  To cite an instant this is prevailing in TAMBARAM division.  When these officials attending single hand offices for CBS work, they need to wait for the computers.  No ideal system available to attend CBS work.  It is better to provide laptop to CBS squads for such offices.   

It is, therefore, requested to kindly cause suitable instructions to all the divisional heads that the PAs engaged as CBS squads shall not be deputed for short term arrangements in the middle of the work and also they must be compensated and covered under the TA rules for the deputations ordered within the division for the CBS work. 
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Subject: In ordinated delay in supply of register/speed post barcode stickers, report sheets case
          of TAMBARAM division
                                                        ….. 
It is brought to our notice that the indents made by the SPMs for supply of register/speed post barcode stickers, report sheet, etc are not being entertained in time resulting in various public complaints at the time of booking the articles.  Further some of the customers are being returned the articles without booking which creates unwarranted complaints.  Some of the customers are insisting to book the articles by manual receipts which could be seen in the offices like Ponneri, etc.  We are losing customers in the absence of barcode stickers in many offices. 

It is further learnt that the stickers supplied for the counter use are being diverted to book special journals in many offices in order to keep the bulk customers which has resulted inadequacy to manage the counters.  There are oral instructions from the divisional office for such diversions and no written orders have been issued.

When the issue was discussed by the divisional union with the SSPOs, Tambaram, it was replied that the inadequate supply of stickers, etc. is due to the poor supply received by his office from PSD, CHENNAI. This causes a serious concern.

It is therefore requested to ensure that in order to improve the business and also to retain the customers intact, the timely supply without any restriction in the supply may be ensured to SPMs working in the division.
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 Subject: In adequate bandwidth allocation to AMBATTUR HO - reg.
                                                                        ….. 
It is constrained to note that the bandwidth allocation to AMBATTUR H.O is still having 512 kbps, despite the fact that the inspecting authorities have already made paras to increase the speed to at least to the extent of 1 Mbps.

Due to the inadequate allocation, the systems become very slow and public are being retained for a long time to have their transactions completed. Bitter quarrels and unpleasant exchange of words are become the routine and the staff are being fed up. 

It is pertinent to note that AVADI CAMP H.O which is having only just of the workload while comparing AMBATTUR H.O was provided with 1 Mbps bandwidth allocation.  This is deplorable.

It is therefore requested to kindly cause immediate action to enhance the bandwidth speed atleast to the extent of 1 Mbps immediately and without any delay. 
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Subject: Non supply of revolving/ergonomic chairs to the PAs deployed in computers – case of
                  TAMBARAM DIVISION.
                                            …..

It is brought to our notice by divisional union that the subject taken with the divisional head for providing revolving/ergonomic chairs to the PAs deployed in the counters by replacing the existing worn out chairs has been simply turned down with the comment that it could not be provided due to the paucity of funds provided by the regional office under this head.

In particular at AMBATTUR H.O, most of the PAs are sitting in the plastic chairs and performing their duties with great strain and with back pain.  In respect of MINJUR S.O where you have recently, you could have seen the PAs are sitting on stools and performing their duties.

This is the position of all the bigger offices in the entire division.  This has not only affected their health but also the input they made to the department in the absence of basic requirements.  Unless some funds are allotted with specific instructions to replace and provide revolving chairs, the issue could not be sorted out.

It is therefore requested that necessary action may please be accorded to ensure adequate allotment of funds as well as immediate provision of ergonomic chairs to all the offices in the TAMBARAM DIVISION.
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Sub: Replacement of outdated servers, UPS, monitors and printers – case of TAMBARAM DIVISION.                                                        …..
Most of the SERVERs provided to the offices under TAMBARAM DIVISION are more than 10 years old and most of them were installed at the time of introduction of computer in the divisions in the early period of 2000.  Most of them are now outdated and beyond repairs.  They could not cater to the present requirements resulting in unusual and abnormal delay even in the opening and closing atleast to the minimum extent of twenty minutes.  The SPMs have to attend twenty minutes earlier to open the server for commencing the counter business as well as to remain twenty minutes after the close of the office for closing the SERVER.  Further in the middle of the transactions, the SERVER could not link the node systems.

For example at PONNERI S.O, even for opening a report a lot of efforts must be taken to connect the node due to the out datedness of the SERVER.  This is the position of most of the servers in the entire division.  All the new works could not be entertained properly due to the outdated SERVERs.

Similarly in respect of printers, the AMCs have not been properly carried out at the time of fault and the personnel deployed for such maintenance work unofficially commenting about the delayed payment and they are attending late as if they don’t want to continue their service. Because of the lethargy and protracted delay, the repairs in the printers are not properly attended.  Further there are inadequacy of LASER PRINTERS in bigger offices which resulted many problems in taking printouts particularly in case of EMOs and reports.  At least a LASER PRINTER shall be provided to all the double handed, LSG and other bigger offices.

Most of the monitors provided are very old and indigenous to the eyes and outdated.  What are all the repairs made to these monitors could not solve the problem really.  For example, the monitors provided at MADHAVARAM,ETS and MANALI were fourteen years old. It is better to provide LCD/LED monitors instead of CRT monitors to save power and space.

In most of the offices, UPS provided not functioning properly.  Sufficient backup could not be retrieved from the UPS due to non-maintenance of AMC vendor.  For instant, in MINJUR, PONNERI, KODUNGAIYUR, MANALI, MMC, PADIANALLUR, REDHILLS etc.

It is therefore requested to kindly attend all these items with utmost importance and ensure a good and congenial atmosphere for the officials working in the computer operations. 
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 Sub:  Deviation of convention in arranging relief to the officials working in unpopular stations with fresh recruits                          …..

It is brought to our notice that the age old convention adopted in the division over three decades in arranging relief to the officials working in unpopular station and posted them to the places where 30% HRA is applicable is being deviated and the officials who are joining the divisions directly are being favored with direct posting in the HRA stations on obvious considerations. The fact has already been brought to the notice of the regional administration and it was accepted by the then SSPOs. Now no request register for transfer is being maintained and the transfers are not considered only on the basis of the gradation list of the division. This has paved way for the corruption, favouritism and nepotism in such posting. Recently, one direct recruited candidate has been shown as PA Ponneri but drawn to Tambaram purely on obvious consideration. There are many officials offered willingness to work in Tambaram area.

Suitable instructions may please be accorded to maintain the request register and uphold the convention adopted in the case of posting to unpopular stations in the Tambaram division.
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 Sub:     Maintenance work for Ambattur HPO building
                                                                                                …..
The building where the Ambattur HPO is functioning requires immediate maintenance work Due to colour fade in the outside walls, the appearance of the building itself become very shabby. The maintenance work has not been carried out over six to seven years. The septic tank provided in this office is insufficient and the expansion of the existing one may please be considered. The bore well is now erected on the passage where the mail vans are passing through. This should be taken note of and necessary shifting may please be considered Furthermore, theparapet wall constructed in the building is in the dilapidated condition and may collapse at any time.
Further the cycle shed provided at this HPO is insufficient and it is requested to consider the construction of additional cycle/ two wheeler shed adjacent to the existing one.

It is therefore requested to cause action to carry out the maintenance work before the completion of the financial year. During rainy season there is huge stagnation of water in front of BPC Ambattur due to heightening of the main road and water dry late time which causes inconvenience to the customers and the staff.
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Sub:   Repairs to the blockage in the drain water pipes at Tiruvottiyur S.O.
                                                                                                …..
The drain water pipes provided from the staff quarters to office becomes damaged resulting in blockage in the drainage pipes provided in the office. There is overflow of sewage water across the office and causing unhygienic condition in the office. This has not been attended for a long time.

It is therefore requested to cause necessary orders to the divisional head or the civil wing to carry out the repairs at the earliest.
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 Sub:   Delay in sanction of HRA at Chennai city rate to the areas covered under Greater Chennai and grant of peripheral HRA to the places located within 8 KMs from the expanded Greater Chennai City.                                                                                                                                                          ….
After the promulgation of Greater Chennai and expanded its area, the officials working in Manali New Town are eligible for the grant of HRA at the Chennai City rate. Similarly the areas like Solavaram, NCTPP, Koilambakkam, Thalambur, Madambakkam, Melakottaiyur, Kovur etc are now within 8 KMs from the Greater Chennai and the officials working therein are entitled for the grant of peripheral HRA. No proposal has been forwarded so far by obtaining  essentiality  certificate  from  the  District  Collector.
Further the proposals already taken for the grant of peripheral HRA to the stations like Mangadu, are still pending at your office.

It is therefore requested to kindly process the cases cited above and cause appropriate orders at the earliest.
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 Sub:  Repairs  to  the  Generators  provided  at  Ambattur and  Avadi  Camp  HPOs
                                                                                …..
It is learnt that both the Generators provided at Ambattur and Avadi Camp HPOs are not functioning and under repairs over years. No serious action has been taken to repair the same and brought them under use. Resultantly, there is a total suffering during the power shut down periods and the officials are put in to untold sufferings and hardships.

It is therefore requested to cause immediate action to repair both the generators without any further delay.

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 Sub: Deployment of PAs case of Minjur in Tambaram Division
                                                                                                ….. 
It is constrained to note that due to unscientific reduction of PAs at the time of implementation of TBOP and BCR promotions at Minjur which had the total PAs strength of 4 to the extent of 2 and thereafter the staff deployed are put in to great strain due to unbearable work load.

It is most pertinent to mention that during your personal visit at this office after seeing the work load, you have ordered to attach additional man power to this office to cope up the work load. Whereas the SSPOs Tambaram has deputed only one hand which is insufficient and the pending works have not been cleared so far. The data entry in respect of RD bulk postings are being unposted over 4 years.

There is ample justification for augmentation of 2 more PAs to this office. Since Minjur is a part of expanded urban and also increased inhabitants, the work loadin the delivery is increased manifolds and the supervision of SPM is most warranted.

It is therefore requested to kindly arrange redeployment of 2 PAs to Minjur to cater the present requirement and to keep the office without arrears. 
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 Supply of currency counting machine and fake note detection machines to all LSG, HSG II and HSG I offices
                                                                                                                ….

It is constrained to note that no cash counting machine has been supplied to all the Head post offices and bigger cash offices so far. Similarly the fake note detection machine has also not been supplied to any of the offices and in many cases the treasurer are being forced to make good the loss sustained due to the fake notes handled at their offices.

It is therefore requested to cause adequate funds for providing the above atleast to the offices above the standard of LSG in case of Tambaram division.
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